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kreitzberg library

Kreitzberg Library for Online Students

Requesting Materials

Information and instructions on requesting materials from the Kreitzberg Library and beyond.

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Frequently Asked Questions

Requesting Materials

The Kreitzberg Library has two primary services in place for CGCS students and faculty to request materials: ILLiad for any articles not available online and Book Request for books from the Library's circulating collection.

To request books and articles, you need your Norwich A Number. You only need it for requesting materials from the library. Your A Number can be found on any official correspondence from the University, such as bills. We can also easily look it up for you. 

Requesting Articles with ILLiad

Request articles unavailable online--in the Library's print periodical collection and any we must get from other libraries--using ILLiad.

Roughly 90% of article requests are filled within 24 hours (Monday-Friday). Harder to find items may take up to 2 weeks. Articles are delivered electronically via ILLiad.

Requesting Books

Online students and faculty are welcome to borrow books from the Kreitzberg Library collection. This encompasses all circulating books, including our government document collection.

Loan periods are 90 days with unlimited renewals as long as no one else needs the book.

KL covers outgoing postage, but patrons are responsible for the return.

If you need a book that Kreitzberg Library does not own

Our library unfortunately cannot borrow books from other libraries for online students and faculty since the loan period from the lending library does not allow sufficient time for shipping to your location.

  • Search WorldCat to explore resources in your area. Academic libraries local to you may have the books you are looking for and you can usually consult books in the library. Nearly all libraries will allow anyone in the community to come in and use their materials in house.

  • Your local public library may be able to get books for you. Most public libraries have interlibrary loan services and without the extra step of shipping the books to your location, you can generally have a reasonable amount of time with the book. It is good to know what services your public library has available and if there are any limitations or costs attached.

  • Check the Kreitzberg Library's catalog to see if there are any books on your topic that will satisfy your information needs. You are also strongly encouraged to use our many electronic resources for accessing e-books and full-text journal articles. Please contact a reference librarian if you would like assistance locating similar materials on your topic in our collection.

  • In rare cases, we will see if we can purchase a copy of a book and check it out to you first. This service should only be requested when a book is vital to your research paper, cannot be obtained through your local libraries, and there are no comparable resources available from which you can get similar information. Please contact the Distance Learning Librarian, Melissa Cornwell to request this service.